New Article on Writing a Customer Satisfaction Questionnaire

How do you make sure your customer satisfaction questionnaire does its job? Seven Secrets of a Successful Customer Satisfaction Questionnaire provides a quick checklist for anyone developing a customer survey. Check it out!

Good Example of Questionnaire Writing - Brief and to the Point

Is it time to prepare your first customer satisfaction questionnaire?

Here's a good article with an example of questionnaire writing that can be modified easily for your needs.

The example questionnaire mentioned in the article was written using the online survey software tool from SurveyGizmo.